Colleen DupontColleen Dupont
Admin eSolutions

Admin eSolutions

I want to thank you for the difference our coaching relationship has made in both my business and personal life. It’s hard to believe that in less than three months, we have come from being an awkward, fly by the seat of your pants organization to a structured, mature enterprise, and I have more time on my hands. As you know, making money was not a problem for us. We struggled with the predictability of our income and cash flow and were constantly working late and reacting to what each day brought us. Because of your objective perspective and insightfulness, you were able to guide my partner and I through rough transitions to get exactly what WE want for our company. I am constantly surprised by the vast resources you have made available to us as tools to make the most overwhelming jobs do-able. For the first time in the life of the company we have accurate financial reports, structure for recurring invoicing, reliable forecasting tools, streamlined (and measurable) structures to manage client needs and complaints, structured and measurable marketing strategies and more. All this in addition to the positional contracts, employee handbook, and policy and procedure books we have written. We are truly on a path that is a plan and not just a dream. What it all boils down to is that we have a significant increase in our productivity, profitability, peace of mind and leisure time. Who knew that was possible?

 

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