Transcript:

Do you ever feel like you’re stuck in a rut?

Like you’ve hit a wall and can’t seem to get past it?

No matter how hard you try?

You’re not alone.

Every small business owner experiences this at some point or another, but don’t worry, there is a way out.

We will unearth this together right after this. Small businesses often find it challenging to start or even more difficult to maintain growth.

One of the most important ways to overcome these challenges is by listening to your customers and using their feedback to make changes in your business. Customer feedback can help you improve your products and services, make better decisions about where to focus your marketing efforts, and understand what aspects of your business are most important to your customers. Listening to your customers and using their feedback will help you build a strong foundation that will lead to continued success!

Before we get into the details, let me introduce myself. I’m Doug Barra. For the last 16 years, I have had the honor and privilege to work with some of the most courageous people on the planet, the owners of small, local businesses. You risk your livelihood, wealth, and sometimes even your health to make your dream come true every day in your business.

And how do you get rewarded? Being overwhelmed, constantly putting out fires, and feeling chained to your business.

I’m committed to transforming that, so let’s dive into how to grow your small business using customer feedback.

One of the best ways to use customer feedback is to improve your products and services. When you know what your customers want and need, you can design products and services that meet their needs and exceed their expectations.

In addition, listening to your customers will help you ensure that you are delivering what they want and need, which will help you build a loyal customer base.

Another way to use customer feedback is to make better decisions about where to focus your marketing efforts. When you know which aspects of your business are most important to your customers, you can direct your marketing efforts toward those areas and see a greater return on your investment.

Conversely, focusing your marketing efforts on the wrong areas can be costly and ineffective, so getting customer feedback is essential to help you make the best decisions. One of the most important things you can do with customer feedback is to understand what aspects of your business are most important to your customers. When you know what is important to them, you can focus your efforts on those areas and see tremendous success.

If you focus on everything at once, you’ll be spread too thin and unable to give your customers the attention they deserve. Listening to your customers will help you understand what is important to them and how you can better serve them. When you listen to your customers and use their feedback to make changes in your business, you can build a strong foundation that will lead to continued success.

Listening to your customers is one of the most important things you can do for your small business, so make sure you do everything you can to get their feedback! Use customer feedback to improve your products and services, understand what aspects of your business are most important to them, and direct your marketing efforts towards those areas. Then you can celebrate the success of using customer feedback to grow your small business!

Leave a comment and let us know how customer feedback has helped your small business grow!

Let’s all support each other in developing our small local businesses!

Would you like to learn more about using customer feedback to grow your business or other topics regarding business success?

Yes!

Great!

Then there are a few things you need to do right now.

First, like this video, so I know that you got value, and I’ll make more videos like this one.

Second, subscribe to this channel, and click the bell to get notified whenever we post a new video so that you don’t miss a single piece of the valuable information we share.

And last, click the link in the description to register for the next live web class we hold on Thursdays and unearth the secrets to scaling your business!

This is a tremendous opportunity to go even deeper into these ideas!

You can also register by going to www.BusinessSuccess.group/scalinglive that’s www.BusinessSuccess.group/scalinglive.

I’m Doug Barra, and I’m passionate about small businesses succeeding.

Thank you for watching. I’ll see you in our next video.

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About the author,

With 14 years of experience in working with small and medium sized businesses to help them grow, Doug is committed to seeing business owners thrive. Business coaching is what drives Doug.

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