As a business owner, your goal is not to sell your product or service. What? Yes! You heard me right! Your goal is not to sell your product or service. Your goal is to buy customers and keep them for as long as you can. Huh? Yes! I said, buy customers!
Hi, I’m Doug Barra. In this video blog, we will talk about how business owners can buy new customers and keep them for as long as possible. Why do I say that is the goal of all business owners, not selling your product or service? Because business success is a function of your business providing the resources for you to live the life you want.
How does your business do that? By providing cash flow and time. Cash flow is a function of your sales. And your customers drive your sales. Your business has to provide something that benefits your customers more than the money they spend on that product or service.
In other words, it must create value for them to get them in the door and make them want to come back again. Once you have a customer in the door, those people have all kinds of needs, selection, price, availability. But one thing business owners tend to forget is that each customer also wants support. The goal of business success is not to sell products and services at any cost, then move on to the next transaction as quickly as possible.
It’s about buying customers for as little money as possible, so we can keep those customers for a longer period of time and get the greatest return on our investment. To do this, we have to really understand our customer’s needs and desires, not just the business’s need we’re trying to fulfill with our product or service. The better we understand what our customers need and desire, the more business we will do with those people.
That’s business success! The bottom line: business owners can buy customers and keep them for as long as possible by understanding what their customers need and want, not just what the business needs to fulfill, by providing support to help your customers achieve a result that is better than they could get on their own. And by building a relationship so strong between you and your customer, that they go out of their way to help you succeed.
It isn’t about spending our time making sales or advertising. It’s about spending our time helping our customers reach their goals faster. Communicating the value of what benefits your customer is Marketing 101! But, many business owners get sidetracked by marketing campaigns instead of getting to know their customers better.
So focus on your customers and how to best serve them, and you will undoubtedly attract more customers, and your business will grow. Now, let’s talk a minute about that second resource that your business provides to your life—more time. Unfortunately, many of the business owners that I have met believe that they cannot get more time from their business without sacrificing the growth and results of the business.
This simply isn’t true. In fact, this is why I created The Insider’s Guide To Success In Business. In this book, I have outlined what you need to do to have a solid foundation for your business’s growth. Inside this book, you will discover the specific steps that you can do to build that foundation, as well as how to know exactly where you are along that journey.
I’m offering this book to you absolutely FREE of charge. Click on the link below this video, or go to www.insidersguidetosuccessinbusiness.com to download your FREE copy and start your growth today. Once you’ve downloaded your copy, you’ll have the opportunity to sample what it’s like to have me as your mentor. I recommend that you take me up on that offer. Your business will never be the same.
I’d love to know what value you got from today’s video or what questions you have. Leave me a comment. I look forward to reading what you have to say. Please take a moment and like this video and subscribe to our YouTube channel. Be sure to click the bell, to get all notifications so that you don’t miss a single one of our videos.