I was doing some research on the importance of systems in a business and I came across these great Quotes. I want to share them with you and some commentary on each one. I’d also like to hear what your thoughts are about each…

94% of problems in business are systems driven and only 6% are people driven

W. Edwards Dening was credited with the turn around of the Japanese economy after World War II, and the 1986 recovery of Ford from the brink of bankruptcy. Just before his death in 1993, Dening founded The W. Edwards Dening Institute which still teaches his methodology to Fortune 500 companies today.

One of the tenants of Dening’s work is that systems create consistency and quality, and most activities in business should be covered by systems.

And then there was this quote from the legendary author of The eMyth, Micheal E. Gerber.

Organize around business functions, not people. Build systems within each business function. Let systems run the business and people run the systems. People come and go, but the systems remain constant.

The eMyth was my initial foray into learning about business, so it holds a special place in my heart. I remember reading through it and thinking, this whole thing about systems, that’s what’s been missing in my business.  I gave the book to Jody, my partner in business and in life, and when she finished reading it (about 6 hours later – she’s an amazing reader, it took me a week, but then I have a hard time focusing on books, much prefer audio’s), she put the book down, looked at me and said: “We either implement systems in our business, like it says, or we need to quit. I’m not going to continue pushing this boulder up hill forever..”

You may have heard of the book, “Rich Dad, Poor Dad,” well the author of that book, Robert Kiyosaki, had this to say about systems:

I love this quote! Robert Kiyosaki is very direct, “you’re thinking too small.”  Want to truly have have your business support you in your life, instead of you supporting it? Want to know that your team can handle it, and you don’t have to jump in and save the day?


Don’t have a system for how to do something? Think you don’t have time to write them? Then you will never have enough time, and you will be doomed to do it forever!

Let me know in the comment section below, what your thoughts are…

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About the author,

With 14 years of experience in working with small and medium sized businesses to help them grow, Doug is committed to seeing business owners thrive. Business coaching is what drives Doug.

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